Privacy Policy

1. Introduction

AJ Furniture ("we", "our", or "us") is committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website or contact us.
 

2. Who We Are

AJ Furniture is a bespoke cabinet making business jointly owned and operated by:

• Anthony Davies

• Sophie Davies

We are based in the United Kingdom and primarily serve customers throughout Worcestershire, Warwickshire and The Cotswolds.

For the purposes of the UK General Data Protection Regulation (UK GDPR), AJ Furniture is the data controller of the personal information collected through this website.
 

3. Information We Collect

When you contact us through our website, we may collect the following personal information:

• Your name

• Email address

• Telephone number

• Any information you choose to include in your enquiry

We only collect information that you voluntarily provide to us.
 

4. How We Use Your Information

We use your personal information to:

• Respond to your enquiries

• Discuss your project requirements

• Prepare quotations

• Communicate with you about our services

• Maintain appropriate business records

We do not use your personal information for automated decision-making or profiling.
 

5. Our Legal Basis for Processing

Under the UK GDPR, we process your personal information because:

• You have asked us to provide information or a quotation;

• Processing is necessary to take steps before entering into a contract with you; and/or

• Processing is necessary for our legitimate interests in responding to enquiries and operating our business.
   

6. Sharing Your Information

We do not sell, rent or trade your personal information.

We will only share your information where necessary:

• with Wix, our website hosting provider, which processes personal data on our behalf to host and secure our website and facilitate contact form submissions.

• where required by law; or

• with professional advisers where necessary for legal or business purposes.
   

7. Data Retention

We retain personal information only for as long as necessary to:

• respond to your enquiry;

• provide our services;

• comply with legal, tax and accounting obligations; or

• resolve disputes where necessary.

When your information is no longer required, it will be securely deleted.
 

8. Cookies

Our website uses essential cookies only. These cookies are necessary for the website to function correctly and cannot be switched off.

We do not currently use:

• Google Analytics

• Advertising or marketing cookies

• Social media tracking cookies

• Third-party analytics services

• As our website is hosted by Wix, certain essential cookies may be placed on your device to enable core website functionality, security and performance. These cookies do not collect information for advertising purposes.

Should this change in the future, we will update this Privacy Policy accordingly.
 

9. Data Security

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure or destruction.

While we take reasonable steps to safeguard your information, no method of transmitting information over the internet can be guaranteed to be completely secure.
 

10. Your Rights

Under the UK GDPR, you have the right to:

• Access the personal information we hold about you.

• Request correction of inaccurate or incomplete information.

• Request erasure of your personal information where appropriate.

• Request restriction of processing.

• Object to certain processing.

• Request a copy of your personal data in a portable format where applicable.

To exercise any of these rights, please contact us using the details below.

If you are unhappy with how we have handled your personal information, you also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's independent authority for data protection.
 

11. Links to Other Websites

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites. We encourage you to read their privacy policies before providing any personal information.
For more information about how Wix processes data, please refer to Wix's own Privacy Policy.
 

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website or legal obligations.

The latest version will always be available on this page and will include the date it was last updated.
 

13. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact:

AJ Furniture

Anthony Davies & Sophie Davies

Email: bespoke@aj-furniture.co.uk